Cancellation policy:

1. Our return and exchange policy states that you can return items within 14 days of receiving your order. Please note that the costs for return shipping must be borne by you as the buyer. We will refund the cost of the returned items as voucher credit issued on a gift card and sent to the email address of your original order. No refund will be made in cash or via your chosen payment method.This gift card never expires and can be used for future purchases in our store.

2. Right of withdrawal: Our return conditions are voluntary and are in line with the legal requirements in the EU/Switzerland. If you would like to exercise your right of withdrawal, please contact us within 14 days of placing your order. Please note that we only issue gift cards for returns and do not issue cash refunds. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

3. Return conditions:

   All returned items must be unworn, unwashed and have their original packaging and tags. Shoes must be tried on indoors and free from dirt, scratches and signs of wear. Pierced jewelry, cosmetics, sex toys and other beauty products with broken seals or removed packaging will not be accepted. Any returned merchandise that falls outside of our guidelines will be discarded and the store credit amount will be adjusted accordingly.

   We would like to point out that reduced items cannot be returned. Once you purchase the item, it cannot be exchanged or returned. We therefore ask you to carefully check whether it meets your requirements and expectations before purchasing a discounted item. If you have any questions or are unclear, we will be happy to help you.

4. Redeeming gift cards: Gift cards can only be redeemed in our shop and cannot be exchanged for cash or other currencies. The value of the gift card can be used toward future purchases from our store and is not transferable to other stores or companies.

5. Disclaimer: We are not liable for any loss or damage arising from the use of Gift Cards, including loss or theft. We assume no responsibility for lost, stolen or damaged Gift Cards.

6. Sample cancellation form:

(If you would like to cancel the contract, register your return here: https://noughties.ch/apps/returns

 

Cancellation Policy for Canada

Right of Withdrawal:
You have the right to withdraw from this contract without giving any reason within 14 days from the day you or a third party designated by you, who is not the carrier, received the goods .

Exercise of the Right of Withdrawal:
To exercise your right of withdrawal, you must inform us ([Your Company/Name], [Your Address], [Your Contact Details, e.G phone number, email]) by means of a clear statement (e.G by post, fax or email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, although it is not mandatory.

Withdrawal Consequences:
If you withdraw from this contract, we will reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event, not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Return Shipping Costs:
You, as the buyer, will bear the direct cost of returning the goods.